This Privacy Policy describes how colectivoamarelo.com (the “Site” or “we”) collects, uses and discloses your Personal Information when you visit or make a purchase on the Site.
COLLECTING PERSONAL INFORMATION
When you visit the Site, we collect certain information about your device, your interaction with the Site and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device Information
- Examples of Personal Information collected: web browser version, IP address, time zone, cookie information, which websites or products you view, search terms and how you interact with the Site.
- Purpose of collection: accurately load the Site for you, and perform analysis on your use of our Site for optimization purposes.
- Collection source: collected automatically when you access our Site using cookies, log files, web beacons, tags or pixels.
- Disclosure for commercial purposes: shared with our Shopify processor.
Order Information
- Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers), email address and telephone number.
- Purpose of collection: provide you with products or services to fulfill our contract, process your payment information, arrange for shipping and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in accordance with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Collection source: collected from you.
- Disclosure for commercial purposes: shared with our Shopify processor, address information for the carrier.
Customer Support Information
- Examples of Personal Information collected: contact information such as name, email and phone number
- Purpose of collection: provide customer support.
- Collection source: collected from you.
- Disclosure for commercial purposes: not shared with third parties
Blog information
- Examples of Personal Information collected: contact information such as name, email and phone number
- Purpose of collection: send blog updates or allow blog comments.
- Collection source: collected from you.
- Disclosure for commercial purposes: not shared with third parties
SHARING PERSONAL INFORMATION
We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
- We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information that we receive, or to protect our rights.
BEHAVIORAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example:
- We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://policies.google.com/privacy.You can also disable Google Analytics here: https://tools.google.com/dlpage/gaoptout.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative (“NAI”) education page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising:
- FACEBOOK - https://www.facebook.com/settings/?tab=ads
- GOOGLE - https://www.google.com/settings/ads/anonymous
- BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you may opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: http://optout.aboutads.info/.
USING PERSONAL INFORMATION
We use your personal information to provide our services to you, which include: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated on new products, services and offers.
LEGAL BASE
In accordance with the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following legal bases:
- Your permission;
- The performance of the contract between you and the Site;
- Compliance with our legal obligations;
- To protect your vital interests;
- Perform a task in the public interest;
- For our legitimate interests, which do not overrule your fundamental rights and freedoms.
RETENTION
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to delete that information. For more information about your right to opt-out, please see the “Your Rights” section below.
AUTOMATIC DECISION MAKING
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), where such decision-making has a legal effect on you or significantly affects you.
We engage in fully automated decision-making that has a legal or significant effect using customer data.
Our Shopify processor uses limited automated decision-making to prevent fraud that has no legal or significant effect on you.
Services that include automated decision-making elements include:
- Temporary deny list of IP addresses associated with repeated failed transactions. This deny list persists for a small number of hours.
- Temporary Deny List of Credit Cards Associated with Denied IP Addresses. This deny list persists for a small number of days.
YOUR RIGHTS
GDPR
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, transfer it to a new service, and request that your Personal Information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the contact information available on our website.
Your Personal Information will initially be processed in Ireland and then transferred outside of Europe for further storage and processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify's GDPR Whitepaper: https://help.shopify.com/pt-BR/manual/your-account/privacy/GDPR.
CCPA
If you are a California resident, you have the right to access the Personal Information we hold about you (also known as the 'Right to Know'), transfer it to a new service, and request that your Personal Information be corrected, updated or deleted. If you wish to exercise these rights, please contact us using the contact information available on our website.
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the same address.
COOKIES
A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information every time you return to the site or navigate from page to page. Cookies also provide information about how people use the website, for example whether this is their first time visiting or whether they are frequent visitors.
We use the following cookies to optimize your experience on our Site and to provide our services.
Cookies Necessary for the Functioning of the Store
| Name | Function |
|---|---|
| _ab | Used in connection with administrative access. |
| _secure_session_id | Used in connection with browsing the store page. |
| card | Used in connection with the shopping cart. |
| cart_sig | Used in connection with checkout. |
| cart_ts | Used in connection with checkout. |
| checkout_token | Used in connection with checkout. |
| secret | Used in connection with checkout. |
| secure_customer_sig | Used in connection with customer login. |
| storefront_digest | Used in connection with customer login. |
| _shopify_u | Used to facilitate updating customer account information. |
REPORTS AND ANALYTICS
| Name | Function |
|---|---|
| _tracking_consent | Tracking preferences. |
| _landing_page | Crawl landing pages. |
| _orig_referrer | Crawl landing pages. |
| _s | Shopify analytics. |
| _shopify_fs | Shopify analytics. |
| _shopify_s | Shopify analytics. |
| _shopify_sa_p | Shopify analytics related to marketing ting to marketing & referrals. |
| _shopify_sa_t | Shopify analytics related to marketing ting to marketing & referrals. |
| _shopify_y | Shopify analytics. |
| _y | Shopify analytics. |
How long a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in several ways. Please remember that removing or blocking cookies may negatively affect your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through browser controls, usually found in the "Tools" or "Preferences" menu of your browser. For more information on how to modify your browser settings or how to block, manage or filter cookies, you can find in your browser's help file or on websites such as www.allaboutcookies.org.
Also, please note that blocking cookies may not completely prevent how we share information with third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.
DO NOT TRACK
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not change our data collection and usage practices when we detect such a signal on your browser.
CHANGES
We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
CONTACT
For more information about our privacy practices, if you have questions or would like to make a complaint, please contact us at contact@coletivoamarelo.com or by post using the details provided below:
R. Capitão Leitão 74, Lisbon, 1950-052, Portugal
Last updated: May 09, 2023
If you are not satisfied with our response to your complaint, you have the right to raise your complaint with the relevant data protection authority. You can contact your local data protection authority.